Questions?
Reach out to our team via chat or email. We're here to make the BYOU experience smooth and rewarding for you.
How it works
Some users on BYOU book sessions using credits instead of direct payments.
These credits function like BYOU currency, prepaid by companies or our foundation for people who need it the most.
1 Credit = $25 (USD)
When someone books your service with credits, you receive your full rate just like any other booking.

Who Uses Credits?
Employees of Our Corporate Clients
-
Companies buy monthly credit packages for their employees to support mental health, wellness and performance.
Clients via the BYOU Foundation
-
These are people who receive free access to holistic wellbeing support through donations and partnerships.
🚫 Regular BYOU clients
(those who book independently) do not use credits.
They book and pay you directly in the currency you choose.

How Do I Set My Rate in Credits?
You decide how many credits you want to ask for each of your services.
To do this:
-
Go to Edit Services in your dashboard
-
For each service, add the amount of credits you want to charge
As a guideline:
-
1 Credit = $25
-
If your service normally costs $75, ask for 3 credits
-
If your service is $150, ask for 6 credits
Remember: the credit system is used by people who are supported by BYOU through corporate wellness programs or the BYOU Impact Foundation.
Some of them are receiving mental health and wellbeing support they otherwise couldn’t afford, made possible by your offering.
By setting your credit value, you continue to be in charge of your worth while making holistic wellbeing more accessible to others.
Welcome to the BYOU Credit System
At BYOU, we empower you to set your own rates and get paid for your incredible services. For certain users on the platform, we use a credit-based system that makes booking and budgeting easier, while still honoring your full value as a practitioner.
This page explains:
-
How the credit system works
-
How to calculate your rate in credits
-
Who uses credits (and why)
-
How it benefits both you and the clients
