Privacy Policy

Privacy Policy for Luxury Beauty Global Inc. (BYOU)
Effective Date: November 1, 2024

Luxury Beauty Global Inc. ("BYOU," "we," "us," or "our") operates a wellbeing services marketplace where providers offer services such as beauty treatments, holistic health, mental wellness, fitness, and more. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our website, app, and related services. We are committed to safeguarding your privacy in compliance with Delaware privacy laws, including the Delaware Online Privacy Protection Act (DOPPA), and other applicable data protection regulations.

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Information We Collect

We collect both anonymous data and personally identifiable information (PII) when you use our website or app to access services from our providers.

Anonymous Data:

• We may collect anonymous data such as your device type, IP address, browser type, and usage data (e.g., pages visited, time spent on the site, and interactions with the site or app).

• This data helps us understand usage trends, improve user experience, and enhance the functionality of the marketplace.

Personally Identifiable Information (PII): When you sign up for our services, book appointments, or communicate with our wellness providers, you may be asked to provide personal information, including:

• Name

• Address

• Email address

• Phone number

• Payment information (for booking services or purchasing products)

• Profile information (e.g., wellness preferences, health information relevant to your services)

This information is voluntarily provided by you during account registration, service bookings, and interactions with our wellness providers.

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How We Use Your Information

We use the information we collect to provide, improve, and personalize your experience on our platform.

1. Service Bookings and Transactions:

   • To facilitate the booking of wellness services, process payments, and deliver services by our providers.

   • To communicate booking confirmations, updates, and reminders about upcoming appointments.

2. Personalization:

   • To personalize service recommendations based on your preferences and past interactions.

   • To send you relevant offers, updates, and promotions based on your interests, such as discounts for services you’ve used before or new services that match your preferences.

3. Customer Support and Communication:

   • To respond to inquiries, resolve issues, and provide customer support related to the services you’ve booked or purchased.

4. Analytics and Improvement:

   • To analyze usage patterns and improve the platform’s functionality, user experience, and the overall quality of services offered.

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Sharing and Disclosure of Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information with third parties in the following situations:

1. Service Providers:

   • We share information with trusted third-party service providers who help us process payments, deliver services, or manage customer support. These providers are contractually obligated to protect your data and use it only for the services they provide on our behalf.

2. Wellness Providers:

   • When you book a service through the platform, your personal details (such as your name, contact information, and service preferences) may be shared with the wellness provider to complete the service (e.g., for appointment scheduling and personalized treatment).

3. Legal Compliance:

   • We may disclose your information if required by law, such as in response to a subpoena, court order, or a government request.

4. Marketing Communications:

   • We may share aggregated, anonymized data with third-party partners for marketing and promotional purposes (e.g., to understand trends in service usage, but this data cannot be used to identify you).

 

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. After this period, we will delete or anonymize your data where possible.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Cookies help us remember your preferences, understand how you interact with our services, and improve the overall user experience. You can manage cookie preferences through your browser settings, but please note that disabling cookies may impact some features of the platform.

 

Your Rights

As a user of our platform, you have the right to:

• Access: Request access to your personal information.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request the deletion of your personal data (subject to certain conditions).

• Opt-Out: Opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us through the details provided below.

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Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed 100% secure, so we cannot ensure absolute security.

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Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Luxury Beauty Global Inc.
Email: info@byou-app.com

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed.