Contact

We are here to help

Whether you are booking your first session, applying as an expert or setting up wellbeing for a team, you can reach a real person. We answer within one working day on weekdays.

Client support

Questions about bookings, payments, refunds or your account.

support@byou-app.com

Experts and partners

Joining the network, payouts, commission or your expert profile.

experts@byou-app.com

Companies and HR

Team wellbeing sessions, pilots, invoicing and reporting.

companies@byou-app.com

Privacy and legal

Data requests, privacy questions and legal notices.

privacy@byou-app.com

Press and partnerships

Media enquiries, interviews and collaborations.

press@byou-app.com

Safety concerns

Report a concern about a session, an expert or a member of the community.

safety@byou-app.com

For clients

Ready to book?

Create your account, choose an expert and pay per session. No subscription.

For experts

Join the network

Free to join, no cure no pay. You only pay commission on completed sessions.

If you need urgent help

BYOU is not a crisis service. If you are in immediate danger or having thoughts of harming yourself, contact your local emergency number or a crisis line in your country straight away. Our team cannot provide emergency support by email.